SUPPORT

Support

FAQ & Video Guides FAQ & Video Guides
  • What are the dimensions and weight? What are the dimensions and weight?
    Dimensions are 49.2cm × 33.7cm × 17.4cm (L 19.37in × W 13.27in × H 6.85in) Weight is 5.85kg (12.9 lb).
  • How can I turn FIFISH P3 ON and OFF? How can I turn FIFISH P3 ON and OFF?
    Turn ON, insert the ROV plug in the socket on the back of ROV and fasten the screw nut on the tether (keep the plug clean and dry).
    Turn OFF, loosen the screw nut and pull out the plug, and FIFISH P3 will power off automatically. 
  • What is the focusing feature? What is the focusing feature?
    The FIFISH support 3 modes for focusing, you can select the mode on the right bottom corner of FPV of FIFISH App. 
    • Click the AF, will active the Auto Focus mode, which suit for Crystal water, simple objects, low speed cruising, etc.
    • Click the "flower" sign, will active the macro mode, which is good for shorter object distance. For example, coral, actinia, and clownfish, etc.
    • Click the "mountain" sign, will active the normal mode, which is good for longer object distance. For example, Fast moving or multiple objects, enriched suspension particles, and high pursuit etc.
    The default setting is Auto Focus (AF) mode for beginners. However, the AF mode may NOT suitable in following objects shooting,
    • fast moving objects, such as, dolphins;
    • enriched suspension particles, such as, plankton;
    • high speed pursuit, such as, fish tracking
  • How can format the internal memory? How can format the internal memory?
    You can use the FIFISH APP, right top corner, click Settings/Camera/ERASE.
    Make sure you have all footages copied and downloaded, this cannot be reversed.
    Note: download or update to the latest version of FIFISH APP, please
  • Tell me more about joy sticks, and how can I control the ROV? Tell me more about joy sticks, and how can I control the ROV?
    The left joystick is horizontal moving, for example, forward, reverse, left turn and right turn.

    The right joystick is vertical moving, only have up and down.
  • What is the micro-SD card slot on remote controller? What is the micro-SD card slot on remote controller?
    This is only for copy and download the original 4K video from FIFISH P3's internal memory.
  • What is the purpose of the tether? Why do you need the tether? What is the purpose of the tether? Why do you need the tether?
    Operating the ROV are requiring the communication and massive data transportation on First Person View (FPV). However, due to the narrow bandwidth, waking inside the salt water or request the accurate directions disadvantages of wireless communication system, the neutral buoyancy tether provide a reliable and good quality for communication solutions.

    In addition, the FIFISH tether made from the Kevlar®, which is capable to hold an adult's body weight (80 kg or 178 lbs).
  • What is the format of Video & Picture? What is the format of Video & Picture?
    The format of video is MP4, and the format of picture is JPEG.
  • What is the capacity of the Lithium battery inside FIFISH P3? Is it okay to bring it on-board as the carry-on luggage? What is the capacity of the Lithium battery inside FIFISH P3? Is it okay to bring it on-board as the carry-on luggage?
    The capacity of P3's internal Lithium battery is 87.48 Wh, which is following the International Air Transport Association (IATA) and TSA regulations.
  • How often does it need to charge and discharge the machine if it is not been used for a long time? How often does it need to charge and discharge the machine if it is not been used for a long time?
    It is recommended to charge and discharge once for every 3 months, then charge to 50~60% for storage.
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